01Who Is Responsible
chrislacey.com, its subdomains, and the lacey.me family of sites (together, “the sites”) are owned and operated by JetStart Consulting LLC, the company of Chris Lacey, based in Mount Pleasant, South Carolina (“JetStart,” “we,” “us”). Chris personally reads and answers what you send. See Contact to reach us.
02What Is Collected
Information you give directly. When you use a contact form, you may provide your name, contact details (email, phone, or WhatsApp), how you know Chris, your message, and — if you are a contractor or vendor — company and tax details you choose to enter.
Your mobile number and texting consent. If you give a phone number and check the box agreeing to receive text messages, we keep your number, your consent, and when you gave it, so we can text you and honor a later opt-out. See Text Messages (SMS).
The scan-card / badge tool (badge.chrislacey.com) — handled specially:
- Your employee number and password are used only inside your own web browser to draw the barcodes on your card. They are never sent to Chris or anyone else, never stored, and never emailed or texted. Closing the page erases them.
- The other details you enter (name, store, job title, comments, and any “how are you doing” note) are sent to Chris only if you check the box giving permission. If you don’t check it, nothing you typed leaves your device — only the PDF card is created.
Wellbeing / “how are you doing” messages. These are voluntary and may include sensitive information about your mood, stress, health, or mental health. Chris reads them personally so he can offer support and may reach out to you. This is a personal, peer-to-peer gesture — it is not a medical, clinical, counseling, or emergency service.
Automatic information. Like most websites, the sites and the services they use may record standard technical data such as your IP address, browser type, and the time of your visit. Visit counts are kept as totals; IP addresses are not stored with them.
03How the Information Is Used
To reply to you; to provide the tool or download you asked for; to offer help or follow up (including any wellbeing note you chose to send); to send text messages you agreed to receive; to operate, secure, and improve the sites; and to meet legal obligations.
04Your Consent and Choices
Almost everything is collected only because you chose to provide it. Sending your personal details or a wellbeing note from the scan-card tool is opt-in — nothing is sent unless you tick the box. Texting is opt-in too, and you can stop it any time by replying STOP. You can ask us to show you, correct, or delete the information we hold about you at any time (see Contact).
06Text Messages (SMS)
If you check the texting box on the contact form at chrislacey.com, you agree to receive text messages from JetStart Consulting LLC (Chris Lacey) at the number you provided, sent from (888) 375-4369, (844) 398-6900 or (803) 845-2400. These are conversational messages about the note you sent — replies, follow-ups, and scheduling a call. They are not marketing.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out at any time; reply HELP for help.
- Consent to texting is not a condition of contacting Chris or of any purchase.
- Your number and consent are never sold or shared for marketing (see How the Information Is Shared).
Full texting terms are in the Terms of Service.
07Third-Party Services
chrislacey.com serves its own fonts and code. Some other pages on the sites may load fonts or code libraries from third-party networks (such as Google Fonts and cdnjs). We use a messaging provider (Twilio) to send text messages and confirmations, and Google to send email. Those providers handle technical data under their own policies.
08How Long Information Is Kept
Information you submit is kept only as long as needed for the purpose you gave it, or until you ask for it to be removed. If you opt out of texts, we keep a record of the opt-out so you aren’t texted again.
09Security
Reasonable steps are taken to protect your information, and the sites use HTTPS encryption. No website or method of storage is ever 100% secure, so please share only what you are comfortable sharing.
10Children and Teens
The sites and tools are intended for adults (18 and older). Some workplace tools may reach younger employees; if you are under 18, please involve a parent or guardian, and do not send wellbeing or health information without their knowledge. We do not knowingly collect personal information from children under 13.
11Your Rights
Depending on where you live (including the United States and, for international visitors such as those using brasil.lacey.me, other regions), you may have the right to access, correct, delete, or limit the use of your information. To exercise any of these, contact us below.
12Changes to This Policy
This policy may be updated from time to time. The effective date at the top always shows the latest version, and any significant changes will appear here at chrislacey.com/privacy.
13Contact
To ask a question or make a privacy request, use the contact form at chrislacey.com or the contact options at connect.chrislacey.com. (Direct phone and email are intentionally routed through those pages.) For texts, reply HELP to any message.
JetStart Consulting LLC · Chris Lacey · Mount Pleasant, South Carolina, USA